FAQs

Shipping & Delivery

  • Orders are usually delivered within 3 to 7 business days, depending on the selected governorate.

  • Shipping fees are calculated at checkout based on your selected governorate. For more details, please Learn more

Returns & Exchanges

  • Yes, returns are accepted within 14 days, and up to 30 days for defective or damaged items, according to our policy.

  • You can review all conditions and exclusions by visiting Learn more

Orders

  • You can place your order directly through our website by adding products to your cart and completing checkout.

  • Once an order is confirmed, modifications or cancellations may be limited. Please Contact us

Payments

  • Available payment methods are displayed at checkout and may vary based on order value and location.

  • Yes, all payments are processed through secure and trusted payment gateways to protect your information.

Customer Support

  • For any inquiries related to orders, products, or policies, please Contact us

  • Our support team aims to respond to all inquiries as quickly as possible during business hours.